°Ù´ºÁ´ - Concerned neighbours/friends/relatives /faq/information-for/concerned-neighboursfriendsrelatives en How do I make a request for official information concerning my speeding offences? /faq/how-do-i-make-request-official-information-concerning-my-speeding-offences <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>To request, go to <a href="/advice-services/infringement-services/forms">Infringement Services forms</a>.</p> <div class="vetting-grey"> <p><br> It should be noted that information requested under the OIA runs separately to the infringement process and does not pause, extend, or remove your obligation to either request a court hearing, or pay the infringement fee by the final due date.</p> </div> <p>&nbsp;</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div><div class="field field-name-field-infringement-pib-question- field-type-taxonomy-term-reference field-label-above"><div class="field-label">Infringement (PIB) question type:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/infringement-pib-question/official-information-request" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Official Information Request</a></div><div class="field-item odd"><a href="/infringement-pib-question/dispute" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Dispute</a></div></div></div> Fri, 09 Sep 2016 01:08:08 +0000 webadmin 43844 at How do I make a request for official information? /faq/how-do-i-make-request-official-information <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>You may ask Police for official information you think Police holds. This type of information request is covered by the Official Information Act 1982 (OIA), not the Privacy Act. The information may be available on the <a href="/about-us/publication/request-official-information-form">Police website</a>, or you can make a request for it under the OIA.</p> <p>The OIA entitles you to ask Police for:</p> <ul> <li>any specified official information</li> <li>information about internal policies, principles, rules or guidelines</li> <li>information about a person other than yourself</li> </ul> <p>Requests seeking information about another person (a third party) are processed under the Official Information Act. Considerations include:</p> <ul> <li>the privacy of the other person</li> <li>how old the information is</li> <li>your relationship to the other person</li> <li>the public interest in release.</li> </ul> <p>You may complete and submit your request online at&nbsp;<a href="https://forms.police.govt.nz/oiarequest">http://www.police.govt.nz/oiarequest</a>.</p> <p>Alternatively, you may download the <a href="/about-us/publication/request-official-information-form">Request for official information form</a>, or write a letter or email, and deliver your completed request by hand or post or email to your nearest <a href="/contact-us/stations/a2z">Police station</a> or <a href="/about-us/structure/districts">District Headquarters</a> or <a href="/contact-us/station/headquarters-see-police-national-headquarters" target="_blank">Police National Headquarters</a>.</p> <p>Some guidance on making an OIA request is included on the Police form.</p> <p>You can expect a reply within 20 working days of receipt of your request, unless an extension of that timeframe is notified.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Thu, 01 Oct 2015 22:25:22 +0000 webadmin 39020 at My friend/family member is a New Zealander travelling overseas and I haven't heard from them. How do I find him/her? /faq/my-friendfamily-member-new-zealander-travelling-overseas-and-i-havent-heard-them-how-do-i-find <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>In many countries the communication network is often difficult to access, and language barriers make it difficult to maintain contact.</p> <p>In cases where there are genuine fears for the person's safety, or concerns for their welfare, that are justified, a missing person report can be made at any Police Station within New Zealand. If fears for safety are only based on the fact the family has lost contact with each other then that is not justification to commence an overseas investigation. For these matters, contact the Salvation Army Family Tracing Service for people born in a Bethany Hospital, or Private Investigators.</p> <p>When making the report at a Police Station you should include the following:</p> <ul> <li>the missing person's full name and date of birth</li> <li>a full description of the missing person</li> <li>a recent photograph of the missing person</li> <li>details of where and when they were last seen or heard from</li> <li>details of any bank accounts and credit cards that the missing person may be using</li> <li>the missing person's cell phone number and email address</li> <li>details of any vehicle they may be using or travelling in</li> <li>names and contact details of friends and associates</li> <li>any relevant medical/mental health information</li> <li>any known travel plans or destinations</li> <li>details of anyone in the company of the missing person</li> <li>details of any enquiries you have made to locate the person yourself. Information about whether the person is resident in New Zealand or travelling (temporarily overseas). If travelling please try to provide an itinerary.</li> </ul> <p>For more information see <a href="/missing-persons/advice-and-support">missing persons</a>.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:33 +0000 webadmin 497 at I suspect a child is being abused. What should I do? /faq/i-suspect-a-child-is-being-abused-what-should-i-do <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Any abuse of a child is a serious matter. If you suspect a child is being abused it is important that you notify your local Police or <a href="https://www.orangatamariki.govt.nz/" target="_blank">Oranga Tamariki–Ministry for Children</a>. The roles and responsibility of Police and Oranga Tamariki–Ministry for Children are governed by a shared Child Protection Protocol and Memorandum of Understanding.</p> <p>Child Abuse is dealt with by specialist Police Officers who work alongside Oranga Tamariki–Ministry for Children to investigate concerns of abuse. Early intervention by child protection services reduces harm to victims before the abuse has the opportunity to escalate.</p> <p>Any concerns about child abuse must be notified early so that an assessment of the child's safety can be made.</p> <p>Many people have well founded suspicions that a child may be suffering abuse and fail to act due to concerns that their suspicions may be wrong. Section 16 of the Children, Young Persons and Their Families Act (1989) protects people who notify concerns of abuse in good faith from civil and criminal proceedings. Police and Oranga Tamariki–Ministry for Children would rather know about your suspicions and be able to make their own assessment of the child's safety than not to hear at all.&nbsp;</p> <h2>Useful contact details:</h2> <p><strong>Oranga Tamariki–Ministry for Children</strong></p> <p>Phone: 0508 Family or 0508 326 459<br> Email: <a href="mailto:contact@ot.govt.nz">contact@ot.govt.nz</a></p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:32 +0000 webadmin 494 at When should I call 111? /faq/when-should-i-call-111 <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> 111 is the number for emergencies. Call 111 and ask for Police when: <ul> <li>Someone is badly injured or in danger;</li> <li>There's a serious risk to life or property;</li> <li>A crime is being committed and the offenders are still there or have just left;</li> <li>You've come across a major public inconvenience, like trees blocking a road;</li> <li>It's happening now or has just happened.&nbsp;</li> </ul> If you can't decide whether it's a real emergency and you're still worried, call 111 and ask. We'll help you work out what to do. </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div><div class="field-item odd"><a href="/faq/information-for/victims-crime" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Victims of crime</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:31 +0000 webadmin 492 at I am, or someone I know is, a victim of domestic/family violence. What should I do? /faq/i-am-or-someone-i-know-is-a-victim-of-domesticfamily-violence-what-should-i-do <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Family violence is a crime and the police take it seriously. If you, or someone you know, is in immediate danger please call us on <a href="tel:111">111</a>.</p> <p>If you are the victim (and not in immediate danger), and would like to make a complaint against the person abusing you and/or your children, call us on 105 or visit your <a href="/stations">local police station</a>. An officer will talk to you about all the options available to you.</p> <p>If for whatever reason you do not want to speak to Police directly, contact the organisation Crime Stoppers on <a href="tel:0800 555 111">0800 555 111</a> or use the secure online form on the&nbsp;<a href="https://www.crimestoppers-nz.org/" target="_blank">Crime Stoppers website</a>. It’s completely anonymous, no one will know it was you who passed on the information.</p> <p>If you are not ready to make a complaint, there are people and organisations ready to help and support you. Visit the&nbsp;<a href="http://www.areyouok.org.nz/" target="_blank">It's Not OK</a>&nbsp;or&nbsp;<a href="https://womensrefuge.org.nz/" target="_blank">Women's Refuge</a>&nbsp;websites, or call the 0800 Family Violence Information Line (<a href="tel:0800 456 450">0800 456 450</a>).</p> <p>Ensure a family member or close friend knows about the abuse so you have support and assistance.</p> <p>More advice for victims and their supporters:</p> <ul> <li><a href="/advice/family-violence/help">How to deal with domestic violence</a></li> <li><a href="http://www.areyouok.org.nz/" target="_blank">It's Not OK</a></li> </ul> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/victims-crime" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Victims of crime</a></div><div class="field-item odd"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:25 +0000 webadmin 479 at My friend/family member contacted me to say they felt suicidal but I'm not able to go and check on them. What should I do? /faq/someone-i-know-feels-suicidal-but-i-cannot-check-on-them <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>If you are in New Zealand call 111 and ask to speak to Police. Provide the call-taker with full details of yourself and your friend/family member. Include details of how the person has contacted you, for example; cell phone numbers, email address or social network sites. The call-taker will help you assess the level of risk and initiate appropriate action.</p> <p>If overseas, speak with your local police who will make enquiries through Interpol.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:24 +0000 webadmin 478 at My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do? /faq/my-friendfamily-member-new-zealand-not-new-zealander-and-i-havent-heard-them-what-should-i-do <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Genuine fears for the persons safety must exist before °Ù´ºÁ´ will commence a search. If the only fears for safety are the fact the family has lost contact with the person, then this is not sufficient.</p> <p>If you want to report a person missing in New Zealand, from a location outside New Zealand, you should report the person missing to local police in your country. They will send a request for investigation to °Ù´ºÁ´ via Interpol channels. Or alternatively you can make a report through your embassy or consular office in New Zealand.</p> <p>°Ù´ºÁ´ does not accept missing persons reports from overseas by email, phone or post. We only accept missing person reports through the channels above, as they are able to verify who you are and that the reasons for the report are genuine.</p> <p>You will need to provide:</p> <ul> <li>the missing person's full name and date of birth</li> <li>a full description of the missing person</li> <li>a recent photograph of the missing person</li> <li>details of where and when they were last seen or heard from</li> <li>details of any bank accounts and credit cards that the missing person may be using</li> <li>the missing person's cell phone number and email address</li> <li>details of any vehicle they may be using or travelling in</li> <li>names and contact details of friends and associates</li> <li>any relevant medical/mental health information</li> <li>any known travel plans or destinations</li> <li>details of anyone in the company of the missing person</li> <li>details of any enquiries you have made to locate the person yourself. Information about whether the person is resident in New Zealand or travelling (temporarily overseas). If travelling please try to provide an itinerary.</li> </ul> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:24 +0000 webadmin 477 at I haven't been able to contact my friend/family member. Can you check to see if they're okay? /faq/i-havent-been-able-contact-my-friendfamily-member-can-you-check-see-if-theyre-okay <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>If you have simply lost touch, and there are no unusual circumstances, Police will not commence a search as we do not provide a family tracing service.</p> <p>If you have made some attempt to find your friend/relative and you hold genuine fears for their safety, which can be justified, you should report them missing to your local police, in person. As part of taking a missing persons report, we need to be able to verify who you are and that the reasons for making the report are genuine. When making a missing persons report you should try to provide:</p> <ul> <li>the missing person's full name and date of birth</li> <li>a recent photograph of the missing person</li> <li>details of where and when they were last seen or heard from</li> <li>a full description of the missing person</li> <li>details of any vehicle they may be using or travelling in</li> <li>names and contact details of friends and associates</li> <li>any relevant medical/mental health information</li> <li>details of any bank accounts and credit cards that the missing person may be using</li> <li>the missing person's cell phone number and email address</li> <li>any known travel plans or destinations</li> <li>details of anyone in the company of the missing person</li> <li>details of any enquiries you have made to locate the person yourself.</li> </ul> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:23 +0000 webadmin 518 at Can I text 111? /faq/can-i-text-111 <div class="field field-name-field-detailed-question field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"></div></div></div> <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>No, unless you are deaf, hearing or speech impaired and have registered to use the emergency 111 TXT service. Texts from phones that are not registered won't go through.</p> <p>If you have an emergency, we need to know exactly where you are and what's happening. The quickest way of gathering that information is to talk to you directly so in an emergency, call 111.</p> <p>Register for the <a href="/111-txt">emergency 111 TXT service</a>.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/victims-crime" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Victims of crime</a></div><div class="field-item odd"><a href="/faq/information-for/concerned-neighboursfriendsrelatives" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Concerned neighbours/friends/relatives</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Mon, 03 May 2010 16:27:20 +0000 webadmin 554 at