°Ù´ºÁ´ - General public /faq/information-for/general-public en What happens after I make a Police report? /faq/what-happens-after-i-make-police-report <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Find out what happens after you report a crime or incident to Police and how you can request an update, provide more information or get advice.</p> <h2>What we do next</h2> <p><img alt="What happens diagram" class="img-responsive;" src="/sites/default/files/images/report-process-diagram.png" style="width: 308px; height: 593px; float: right; margin-left:15px;"></p> <p>This&nbsp;diagram&nbsp;outlines&nbsp;the process we follow after you make a Police report online, over the phone or at a Police station.</p> <p>It’s important to understand that:</p> <ul> <li>Police may not attend in person, depending on the nature of your report and how serious it is</li> <li>if Police can’t proceed any further, we keep your report and review it if we receive more information we can act on.</li> <li>it may not be a matter for Police</li> </ul> <h2>If you need to contact us</h2> <p>To get in touch after you’ve made a Police report, you can use our 105 report update form or call 105 to:</p> <ul> <li>add further information or upload relevant photos/documents</li> <li>let us know if there is CCTV/video evidence we can access (you can’t load this so we need to know who has it and how to access it)</li> <li>get an update on your report</li> <li>withdraw your report, for example if you find the item you reported lost.</li> </ul> <p><a href="https://webforms.police.govt.nz/update-report" target="_blank">Report update form</a></p> <h3>What you need to provide</h3> <p>If you contact us, you’ll need to use one of these numbers:</p> <ul> <li>your online reference number (eg OR-12345678N), which you get if you report online</li> <li>your Police case number (eg 123456/1234), which you get if you make any Police report (we send you a Police Acknowledgement Form that includes the number).</li> <li>your Police event number (eg P012345678), which you may get if you make a call to Police</li> </ul> <p>If you have made a Police report and want to talk to us but don’t have either of these numbers, call us on <a href="tel:105">105</a> or visit your local station.</p> <p><a href="/contact-us/stations">Find a Police station</a></p> <h2>What happens when I report a stolen vehicle</h2> <p>When you make a stolen vehicle report, we place a stolen alert on the vehicle you reported, using the license plate you provided. If police officers come into contact with the vehicle, the driver or passengers, they may be able to investigate further.</p> <p>Police’s list of stolen vehicles is publicly available, and other parties may use this to alert Police if they see the vehicle. The licence plate of the vehicle may also be used by Automated Number Plate Recognition (ANPR) systems for real time detection.</p> <p>If we find your vehicle, we’ll contact you as soon as possible. If you find your vehicle, please let us know.</p> <p>You can also post on social media to increase the number of people looking for your vehicle. If you do, you can ask people to update the report online, using the case file number.</p> <h2>What you may need for insurance companies, banks or other organisations</h2> <p>If an organisation requires proof that you made a Police report, give them your online reference number or Police case number.</p> <h2>Some things that may not be a Police matter</h2> <p>These could include things such as:</p> <p><a href="https://www.govt.nz/browse/housing-and-property/neighbourhood-problems/noisy-neighbours/" target="_blank">Noisy neighbours</a></p> <p><a href="https://www.govt.nz/browse/housing-and-property/neighbourhood-problems/dog-problems-and-complaints/#:~:text=If%20your%20neighbour's%20dog%20is,dog%20owner%20advice%20and%20information" target="_blank">Barking dogs</a></p> <p><a href="https://www.govt.nz/browse/housing-and-property/neighbourhood-problems/problems-with-fences-and-boundaries/" target="_blank">Fencing disputes</a></p> <p>To access information and reporting options across government agencies see:</p> <p><a href="https://www.govt.nz/" target="_blank">https://www.govt.nz/</a></p> <h2>Tips to protect your property</h2> <p>Read our simple steps and watch a video about how to protect your property.</p> <p><a href="/advice/personal-community/protect-property-vehicles">Protect your property and belongings</a></p> <h2>If you need support or advice</h2> <p>For more information or support you can contact:</p> <ul> <li><a href="https://www.victimsinfo.govt.nz/" target="_blank">Victim information</a>&nbsp;– for information about the legal and court system and other support services for people affected by crime.</li> <li><a href="https://www.victimsupport.org.nz/" target="_blank">Victim Support</a> – if you want to talk to someone about what happened to you</li> <li><a href="https://www.cab.org.nz/article/KB00001698" target="_blank">Citizens Advice Bureau</a> – for free, confidential, independent information and advice to anyone</li> <li><a href="https://www.neighbourhoodsupport.co.nz/" target="_blank">Neighbourhood Support</a> – to help make your community safe, resilient and connected</li> <li><a href="https://www.cert.govt.nz/" target="_blank">CERT</a> – if you need to report a cybersecurity problem</li> <li><a href="https://netsafe.org.nz/" target="_blank">NetSafe</a> – for support if you or someone you know has been harmed online</li> <li><a href="https://tikatangata.org.nz/complaint-form" target="_blank">Human Rights Commission</a> – if you need to report unlawful discrimination, for example harmful or hate speech, or racial harassment.</li> </ul> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Wed, 20 Mar 2024 20:13:48 +0000 webadmin 76408 at What is a Formal Warning? /faq/what-formal-warning <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Formal Warnings are one of the tools Police can use to resolve offences, without requiring court action. </p> <p>When someone commits an offence, Police may consider if a formal warning is an appropriate option as an alternative to prosecution. </p> <p>When a formal warning is issued, the information is recorded in the Police database, and the person receives a written Formal Warning letter detailing the warning related to the alleged offence. </p> <p>A formal warning is also subject to disclosure, for example for Police Vetting Services.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Thu, 07 Mar 2024 00:58:40 +0000 webadmin 76247 at How do I contest a Formal Warning I was the subject of? /faq/how-do-i-contest-formal-warning-i-was-subject <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Any person that is issued a Formal Warning can contest or dispute it within (4) weeks of receiving the Formal Warning written letter. The process to follow is set out in the letter you will have received.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Thu, 07 Mar 2024 00:58:07 +0000 webadmin 76246 at How do I seek a review of a Formal Warning I was the subject of? /faq/how-do-i-seek-review-formal-warning-i-was-subject <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>If you want to have the formal warning that was issued to you reviewed complete this form: <a href="/use-105">/use-105</a></p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Thu, 07 Mar 2024 00:57:33 +0000 webadmin 76245 at Can I check if a warning has been entered as a result of an incident where I was a victim? /faq/can-i-check-if-warning-has-been-entered-result-incident-where-i-was-victim <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>You can make an information request to request information held about yourself and if there was any Police actions taken in that incident. You can make an Information request here: <a href="/about-us/publication/request-personal-information-form">/about-us/publication/request-personal-information-form</a></p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Thu, 07 Mar 2024 00:56:59 +0000 webadmin 76244 at How to find out if someone is in Police custody /faq/how-find-out-if-someone-police-custody <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>You may be able to find out if someone is in Police custody by filling out our online form.</p> <p><strong>What you need to provide </strong></p> <p>When you fill out the form, you’ll need to tell us:</p> <ul> <li>your name, date of birth and contact details</li> <li>the name and date of birth of the person you are inquiring about.</li> </ul> <p>We need these details to ensure we identify the correct person and check if they have given us permission to share their custody information with you.</p> <p>This means that if you can’t provide this information, we won’t be able to help you.</p> <p><strong><a href="https://webforms.police.govt.nz/en/form/custody-query" target="_blank">Custody query form</a></strong></p> <p><strong>What happens after you submit the online form</strong></p> <p>Everyone has the right to privacy. This means that, under the Privacy Act 2020, if the person you are inquiring about is in Police custody but has not agreed to Police sharing any information then we can’t give you any details.</p> <p>Please don't:</p> <ul> <li>request an update – we don’t take custody queries over the phone</li> <li>submit another query for the same person.</li> </ul> <p>You can also keep calling the person’s phone and leave messages asking them to call you back.</p> <p><strong>Different types of custody</strong></p> <p>If you think someone is in custody but you’re not sure where, you can also:</p> <ul> <li>visit the Department of Corrections website and fill out a form: <a href="https://www.corrections.govt.nz/our_work/in_prison/staying_connected_with_people_in_prison/locating_a_person_in_prison/seeking_the_location_of_someone_in_prison" target="_blank">Seeking the location of a person in prison – Department of Corrections</a></li> <li>contact the courts – call <a href="tel: 0800 268 787">0800 268 787</a> or visit: <a href="https://www.justice.govt.nz/contact-us/find-us/" target="_blank">Find us – Ministry of Justice</a></li> </ul> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Tue, 19 Dec 2023 23:21:58 +0000 webadmin 75394 at What should I do after reporting a burglary to Police? /faq/what-should-i-do-after-reporting-burglary-police <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>There are four steps you can take if you have been burgled and reported it to Police.</p> <ol> <li>Try not to touch any potential evidence, for example, footprints, DNA or fingerprints (these might be on clean, hard and smooth surfaces the person has touched or near entry or exit points).</li> <li>Secure the premises. Tell anyone carrying out repairs to be careful when working around potential fingerprints.</li> <li>Clean up dangerous items, like broken glass, and store these in a container for potential evidence collection.</li> <li>Make a list of missing items and include make, model, serial number and value if possible. Give this list to Police or update your report online. If you identify more missing items, you can add to this online list.<br> <br> <a class="bttn" href="https://webforms.police.govt.nz/update-report" style="bttn" target="_blank">Case/report update</a></li> </ol> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Thu, 04 May 2023 00:01:36 +0000 webadmin 72821 at What is the relevant legislation this is based on? /faq/what-relevant-legislation-based <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>The Land Transport Act 1998 - Section 64.</p> <p>It says:</p> <p>Section 64(1A) - It is a defence to proceedings for an offence against&nbsp;section 57A(1)* or (2), 57B(1)* or (2), 57C(1)* or (2),&nbsp;or&nbsp;62(1B)*&nbsp;if the Court** is satisfied that the person has consumed the relevant [qualifying drug]—</p> <ol start="1" style="list-style-type: lower-alpha;"> <li>in accordance with— <ol start="1" style="list-style-type: lower-roman;"> <li>a current and valid prescription written for that person by a health practitioner; and</li> <li>any instructions from a health practitioner or from the manufacturer of the [qualifying drug]; or<br> &nbsp;</li> </ol> </li> <li>because it was administered by a health practitioner, provided that the person complied with the instructions (if any) that the health practitioner has given.</li> </ol> <p>-----</p> <p>*<em>Offences under these sections (57A(1), 57B(1), 57C(1) &amp; 62(1B)) are criminal charges and do not relate to infringement offences. If the offence you are alleged to have committed falls under one of these sections, you should seek professional legal advice.</em></p> <p>**<em>Offences under 57A(2), 57B(2) &amp; 57C(2) are infringement offences and therefore a medical defence can be considered by the Police Infringement Bureau.</em></p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div><div class="field field-name-field-infringement-pib-question- field-type-taxonomy-term-reference field-label-above"><div class="field-label">Infringement (PIB) question type:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/infringement-pib-question/medical-defence" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Medical defence</a></div></div></div> Thu, 09 Feb 2023 04:27:48 +0000 webadmin 71860 at I need some information about mental health /faq/i-need-some-information-about-mental-health <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>Police work closely with our partners to minimise the effects and incidents of mental distress in our communities.&nbsp; The Ministry of Health and local DHB’s are the primary source for advice and support with mental health – see their&nbsp;<a href="https://info.health.nz/mental-health" target="_blank"><b>advice and services available to you</b></a>.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Tue, 24 Aug 2021 01:32:37 +0000 webadmin 65862 at What do I need to do when someone dies? /faq/what-do-i-need-do-when-someone-dies <section class="field field-name-body field-type-text-with-summary field-label-hidden"> <p>An overview of what you might need to do after the death of a loved one can be found on <a href="https://www.govt.nz/browse/family-and-whanau/death-and-bereavement/what-you-need-to-do-when-someone-dies/" target="_blank">https://www.govt.nz/</a>.</p> </section> <div class="field field-name-field-faq-audience field-type-taxonomy-term-reference field-label-above"><div class="field-label">Audience:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/faq/information-for/general-public" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">General public</a></div></div></div><div class="field-collection-container clearfix"><div class="field field-name-field-related-info field-type-field-collection field-label-above"><div class="field-label">Related Information:&nbsp;</div><div class="field-items"></div></div></div> Wed, 07 Oct 2020 22:29:44 +0000 webadmin 62448 at