�ٴ�� - Reporting/following up on crime

How do I update my address in Police records?

webadmin — Fri, 11 Apr 2014 03:13:55 +0000

If you have changed your address or other contact details since your firearms licence was issued, you are required by law to let us know. Visit our "Managing my firearms and requirements" page.

To update your address for infringement notices (tickets), car registration notifications or your driver licence, use the NZ Transport Agency Transaction Centre.

If you are on the Victim Notification Register, update your details with the Department of Corrections.

If you need to update your address for any other reason, please visit your local police station.

Audience:

People paying tickets/infringements

Victims of crime

I have lost my file/event number for a crime I reported. What should I do?

webadmin — Mon, 03 May 2010 16:27:37 +0000

If you reported lost property or intentional property damage using our online reporting service please call us on 105 or visit the police station where you first made the report.

Audience:

Victims of crime

I suspect a child is being abused. What should I do?

webadmin — Mon, 03 May 2010 16:27:32 +0000

Any abuse of a child is a serious matter. If you suspect a child is being abused it is important that you notify your local Police or Oranga Tamariki–Ministry for Children. The roles and responsibility of Police and Oranga Tamariki–Ministry for Children are governed by a shared Child Protection Protocol and Memorandum of Understanding.

Child Abuse is dealt with by specialist Police Officers who work alongside Oranga Tamariki–Ministry for Children to investigate concerns of abuse. Early intervention by child protection services reduces harm to victims before the abuse has the opportunity to escalate.

Any concerns about child abuse must be notified early so that an assessment of the child's safety can be made.

Many people have well founded suspicions that a child may be suffering abuse and fail to act due to concerns that their suspicions may be wrong. Section 16 of the Children, Young Persons and Their Families Act (1989) protects people who notify concerns of abuse in good faith from civil and criminal proceedings. Police and Oranga Tamariki–Ministry for Children would rather know about your suspicions and be able to make their own assessment of the child's safety than not to hear at all.

Useful contact details:

Oranga Tamariki–Ministry for Children

Phone: 0508 Family or 0508 326 459
Email: contact@ot.govt.nz

Audience:

Concerned neighbours/friends/relatives

Someone has been sending me offensive emails or threatening / harassing me over the internet. What should I do?

webadmin — Mon, 03 May 2010 16:27:31 +0000

If the harassment is physically threatening or contains racial, sexual or religious overtones, it may constitute an offence and should be reported by calling us on 105 or visiting your local police station as soon as possible.

For more advice, visit NetSafe or freephone 0508 NETSAFE (0508 638 723).

If the person is harassing you online via email, an online messaging service or on a social networking site, you can also contact the site and ask them to deal with the person in accordance with their terms and conditions. You can also set up your email to block messages from unwelcome email addresses. NetSafe can help you with this.

If you feel you are in immediate danger call 111.

Audience:

Computer users

I am, or someone I know is, a victim of domestic/family violence. What should I do?

webadmin — Mon, 03 May 2010 16:27:25 +0000

Family violence is a crime and the police take it seriously. If you, or someone you know, is in immediate danger please call us on 111.

If you are the victim (and not in immediate danger), and would like to make a complaint against the person abusing you and/or your children, call us on 105 or visit your local police station. An officer will talk to you about all the options available to you.

If for whatever reason you do not want to speak to Police directly, contact the organisation Crime Stoppers on 0800 555 111 or use the secure online form on the Crime Stoppers website. It’s completely anonymous, no one will know it was you who passed on the information.

If you are not ready to make a complaint, there are people and organisations ready to help and support you. Visit the It's Not OK or Women's Refuge websites, or call the 0800 Family Violence Information Line (0800 456 450).

Ensure a family member or close friend knows about the abuse so you have support and assistance.

More advice for victims and their supporters:

Audience:

Victims of crime

Concerned neighbours/friends/relatives

I was a victim of a crime while I was visiting New Zealand. What do I do?

webadmin — Mon, 03 May 2010 16:27:25 +0000

Make a complaint at your local police station. Take any information and documentation which may be relevant. Local officers will liaise with the Intepol office in that country. Complaints meeting certain criteria will be forwarded via Interpol to �ٴ�� for investigation.

Audience:

Victims of crime

While visiting New Zealand I reported a crime/lost property to a police station. How do I find out what happened?

webadmin — Mon, 03 May 2010 16:27:25 +0000

Call us on 105 and be ready to quote any reference numbers you were given when you made the report. If you are based overseas, please check the 105 Information page for calling 105.

On initial reporting however ensure that you provide as many contact details as possible including email address, cell phone, Facebook and other social media account names. This is especially important if you are planning further international travel away from your normal place of residence. This will allow �ٴ�� to keep you informed or to contact you about any significant event relating to your report.

Audience:

Victims of crime

Can I text 111?

webadmin — Mon, 03 May 2010 16:27:20 +0000

No, unless you are deaf, hearing or speech impaired and have registered to use the emergency 111 TXT service. Texts from phones that are not registered won't go through.

If you have an emergency, we need to know exactly where you are and what's happening. The quickest way of gathering that information is to talk to you directly so in an emergency, call 111.

Audience:

Victims of crime

Concerned neighbours/friends/relatives

How can I tell if an email I've received is a scam?

webadmin — Mon, 03 May 2010 16:27:17 +0000

Use common sense and take a 'buyer beware' approach. If you don't know the sender and you're not expecting anything, don't open attachments. Never click on a link in an email, as it could send you to a fake website; instead, use the search engine (such as Google or Yahoo) to locate the site. Businesses like banks often post customer alerts on their websites if they have been targeted in a scam.

For more information on common scams, see the Consumer Protection, Ministry of Business, Innovation and Employment (MBIE)'s Scamwatch website.

Audience:

Computer users

Someone has tampered with my social networking site. What should I do?

webadmin — Mon, 03 May 2010 16:27:16 +0000

If it's serious and you know who it is, call us on 105.

NetSafe (0508 NETSAFE or 0508 638 723) can also give you information and advice on how to deal with this problem.

Audience:

Computer users

�ٴ��� - Reporting/following up on crime

How do I update my address in Police records?

I have lost my file/event number for a crime I reported. What should I do?

I suspect a child is being abused. What should I do?

Useful contact details:

Someone has been sending me offensive emails or threatening / harassing me over the internet. What should I do?

I am, or someone I know is, a victim of domestic/family violence. What should I do?

I was a victim of a crime while I was visiting New Zealand. What do I do?

While visiting New Zealand I reported a crime/lost property to a police station. How do I find out what happened?

Can I text 111?

How can I tell if an email I've received is a scam?

Someone has tampered with my social networking site. What should I do?

�ٴ�� - Reporting/following up on crime